Privacy Policy

Last Updated: January 2020

Buddhigriha is committed to protecting your privacy and ensuring that your personal information is protected. This Privacy Policy explains the types of personal information we collect and how we use, disclose and protect that information.

WHAT DOES THIS PRIVACY POLICY APPLY TO?

This Privacy Policy applies to personal information collected by the Buddhigriha in connection with the services we offer. This includes information collected offline through our Careline and Support call centres, and online through our website. This Privacy Policy is hereby incorporated into and forms part of the terms and conditions of use of the Buddhigriha website.

YOUR CONSENT

Buddhigriha will not collect, use or disclose your personal information without your consent. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behaviour. By using a Buddhigriha website, you are consenting to collecting, using and disclosing your personal information in accordance with this Privacy Policy. We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Policy.

You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Policy. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the Buddhigriha website or otherwise provide Buddhigriha with personal information.

CHILDREN

We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. We do not knowingly solicit data from children; nor do we knowingly market to children. We require that children under the age of 13 use this service only in conjunction with their parents or guardians. If we discover that we have collected information without consent from a parent or guardian where such consent should have been obtained, we will delete that information as soon as possible.

WHAT INFORMATION DO WE COLLECT?

In this Privacy Policy, your "personal information" means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, or preferences such as your hobbies and interests.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use your personal information to improve our products and your experience.

We may use your personal information to:

  • Evaluate the use of the Buddhigriha website, products and services
  • Personalise your website experience, as well as to evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you've visited it before and what site referred you to it
  • make the Buddhigriha website easier to use and to better tailor the Buddhigriha website and our products to your interests and needs
  • Help speed up your future activities and experience on Buddhigriha website
  • Collect information about the device you are using to view the Buddhigriha website, such as your IP address or the type of Internet browser or operating system you are using, and link this to your personal information so as to ensure that Buddhigriha website presents the best web experience for you
  • To send you information, products or trial versions that you have requested
  • To respond to your queries or comments

Where we collect personal information for a specific purpose, we will not keep it for longer than is necessary to fulfil that purpose, unless we have to keep it for legitimate business or legal reasons. In order to protect information from accidental or malicious destruction, when we delete information from our services we may not immediately delete residual copies from our servers or remove information from our backup systems.

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

As a general rule, we do not share your personal information with anyone outside of the Buddhigriha. However, we may share your personal information with trusted third parties.

We may share your personal information with:

  • Third parties required to deliver a product or service to you, such as a delivery or postal service delivering a product that you have ordered
  • Law enforcement or government authorities where they have followed due legal process to request us to disclose the information
  • Third parties who wish to send you information about their products and services, but only if you have given us consent to do so
  • Third party providers of services, such as data processing, to Buddhigriha
  • Web analytics tool providers, such as Google
  • Conduct investigations into possible breaches of applicable laws
  • Detect, prevent and protect against fraud and any technical or security vulnerabilities
  • Enforce applicable terms of use of Buddhigriha website
  • Comply with applicable laws and regulations, co-operate in any legal investigation and meet enforceable governmental requests

If we do share your personal information with a third party, we shall use our best efforts to ensure that they keep your information secure, take all reasonable steps to protect it from misuse and only use it in a manner consistent with this Privacy Policy and applicable data protection laws and regulations.

TRANSFERRING YOUR PERSONAL INFORMATION

We may transfer your personal information to servers located outside the country in which you live or to affiliates or other trusted third parties based in other countries so that they may process personal information on our behalf. By using a Buddhigriha website or otherwise providing Buddhigriha with personal information, you agree to us doing so in accordance with the terms of this Privacy Policy and applicable data protection laws and regulations.

SAFEGUARDING YOUR PERSONAL INFORMATION

We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same.

YOUR PRIVACY RIGHTS AND WHO TO CONTACT

If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by clicking the Contact Us link.

You have the right to tell us if you:

  • Don't want to be contacted in the future by us
  • Would like a copy of the personal information which we hold about you
  • Would like us to correct, update, or delete your personal information in our records
  • Wish to report any misuse of your personal information

To assist us in dealing with your request, please provide your full name and details.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy on the Buddhigriha website. We will give you reasonable notice of any material change. We encourage you to visit frequently to stay informed about how we use your personal information.

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